December 30, 2008 – 5:50 pm
In this, our final installment on the Thrive Learning Institute and their less-than-upfront approach to client solicitation, we’ll wrap up what our research found, how we ended our relationship with Jeremy and then elaborate on lessons learned to help you avoid ever falling victim to an organization like this. If you haven’t read the previous two parts of our little adventure, please do so. I know they are needlessly long but without the context, what comes next won’t make a lot of sense. The first post is - Google Called! They Want to Make Me Rich! The second post can be found under Thrive Learning Institute Called! THEY Want to Make Me Rich!
No sooner did we hang up the phone with Jeremy than we began our investigation. Ok, that’s not true. We ran out for some carry-out food first. Once that was devoured, though, we started doing our own due-diligence. A Google search of Thrive Learning Institute was far more successful than our unproductive search for Google Success Team had been. The first listing was a forum and, had I done nothing but read the first page on that forum, I would have been left with a fairly positive impression. But I didn’t stop there and my wife certainly didn’t stop there. She went after this like a Terrier on the scent of a rat. What we found is absolutely shocking. While I’m hesitant, strictly for legal reasons, to use the word scam, I have no hesitation, based on my research, in using the term fraud which is defined as deceit, trickery, sharp practice or breach of confidence perpetrated for profit or to gain some unfair or dishonest advantage. So there you have it. I am of the opinion that Thrive Learning Institute is engaged in fraudulent business practices. Let’s discuss why I feel that way.
The amount of evidence I’ve gathered against these people is staggering. There’s so much information available that I’m struggling with how best to present it here. I guess we’ll just start with the lies and go from there.
Despite their claims of integrity, Thrive Learning Institute is prohibited from operating in Illinois. They have a Summary Cease and Desist order against them signed by the Secretary of State in September 2008. That ain’t good, folks. It isn’t a smoking gun, but it’s definitely the first echo of a gunshot in the distance. You can read the cease and desist by going to the sources at the end of this.
Jeremy presented himself as “Jeremy with Google.” When anybody says they are with Google, 99% of the world will immediately assume they mean Google Inc, the world’s leading search engine headquartered in Mountain View, California. Through my research, I have discovered that Jeremy is probably affiliated with Google. Just not THAT Google. His association is probably with Google Pro - a band of work-at-home scambags based out of Las Vegas, Nevada and operating under other business names including, you guessed it, Thrive Learning, LLC. Any way you want to look at it, you and I both know that Jeremy was being intentionally deceptive in all but perhaps the strictest legal sense of the term. People hear “Google” and they make an immediate assumption. In this case, that assumption is wrong. See for yourself at this link to the BBB about Google Pro - http://www.vegasbbb.org/rptrel.asp?bbbid=77913
Thrive Learning, LLC operates under a staggering number of names or through aliases, intermediaries and affiliates in an effort to stay ahead of the Better Business Bureau and other entities with missions to keep businesses honest. This approach allows them to do their little “due-diligence” trick. Hey, check us out at the BBB. We’ve got a great record. Crap, bunk and an utter load, folks. What you’re checking when you perform this guided “due-diligence” is just the most recent incarnation of their company with the lowest number of complaints against it. Look these jokers up under some of their other cover names and you begin to see a continuing trend of revoked BBB accreditation, no licensing and accusations of schemes, scams and frauds. Just some of the names, associates, operating affiliates, cohorts and aliases I’ve found for these frauds are:
- Summit Group of Utah
- Momentum Marketing Inc
- Business Development Systems (possibly)
- Thrive Learning Institute
- Online Data Institute
- Google Pro
- Concepts Execution
- Bright Builders
- Internet Ultra Solutions
- Omni Business Solutions
- The Sellers Lounge
- Diverse Marketing
- Infusion Media
But the best news, as of this writing, is that even the name - Thrive Learning Institute - now no longer carries weight with the BBB. According to them, “This company’s BBB accreditation was revoked by BBB Board of Director’s on December 17, 2008.” Just 2 days after I spoke with Jeremy. “The reason for this is due to an officer of Thrive Learning, Colton Moody, also being an officer of two other companies that had unsatisfactory ratings with BBB.”
Thrive Learning Institute also operates under multiple URLs pointing to the same Domain or different versions of their home page. Now, that’s fine when you’re trying to corner any potential misspellings. For example, I might buy the domain name redrabbit.com and create a website around it. I might then also buy the domain names redrabit.com, redrabitt.com and redrabbitt.com and point them all at my website redrabbit.com to ensure that anybody misspelling the URL still winds up at my site. That’s not what Thrive is doing. They use multiple domain names under multiple company names to mask their identity as frauds. Just some of the domains names I’ve found are:
- www.thrivelearninginstitute.com
- www.thriveli.com
- www.easytothrive.com
- www.whythrivenow.com
- www.teamthrive.com
Note: I have not made those URLs linkable because I don’t want to contribute to their page rank. Copy and paste if you want to check them out.
Though Jeremy initially stated to me that the only thing “Google” gets out of our business arrangement is the right to market our success story, he subsequently steered things to tuition. Bait and switch, anyone? I’m of the opinion that Thrive Learning Institute misleads people in several ways here. First, the initial lie Jeremy told me. Second, they charge their clients based on available credit. You might pay more or less than I do for the exact same service depending on how much credit you have available. Finally, if you don’t have enough available credit to pay (I’ve seen prices range from $1900 to $15,000) they will coax you to borrow through one of their financial institutions or connect you with a credit card (again, through an affiliate) and pull the balance from there. They sell this to you as using OPM (Other People’s Money) rather than your own. Technically true. You’re using a bank’s money. But that doesn’t change the fact that you are fully indebted to that bank for the money you’ve borrowed and will have to pay it back with interest.
Of course, paying it back shouldn’t be a problem given the astounding success you’ll realize using their super-secret, make-money-online, work-from-home methods, right? Wrong. The horror stories out there are truly painful to read. I’ve had to force myself to stop soaking up the financial train-wreck-tales out there; nearly destitute individuals conned into sinking themselves into inescapable debt for a product that didn’t deliver, Families with new babies barely able to keep their utilities running goaded into burying themselves under $10,000 in high-interest debt for “mentoring” the equivalent of being guided by a computer illiterate, script-reading high school student; Unsuccessful fights for refunds, horrible support, piss-poor guidance and materials. The list is staggering, the stories downright wrist-slashing depressing.
Now, the internet being what it is, you have to take all of those complaints with a grain of salt. People get upset at even the best companies and the internet is an easy medium on which to vent. Worse, folks rarely go back and retract what they’ve written when a legitimate company corrects its mistake. But the sheer volume of complaints is very telling and wholly contradicts Jeremy’s claims of legitimacy when he guided our due-diligence. I leave it to you, the reader, to draw your own conclusions and will provide a list of sources at the end of this so you can do your own research.
What I find most notable is that even those stories which praise Thrive for providing a viable product fail to report a notable return on their investment. One positive reviewer proclaimed enthusiastically that he makes $50 a month on Ebay thanks to Thrive. Given the lowest price of admission I’ve seen listed is $1900, this silly zealot is looking at 38 months before he’s even paid off his initial investment, never mind the nearly $40/month Thrive charges him to host his website! Add that in and you’re looking at about 190 months or just shy of 16 years before this guy will be in the black. But when you factor in the initial purchase and yearly renewal cost of a domain name plus time invested in setting up his site and maintaining it, it’s a lock that he’ll NEVER realize a profit with those numbers. Are there a select few who actually see a return on their profit? I don’t doubt it. But I suspect the ONLY reasons are that they lucked into a good niche or had the good fortune of finding a real mentor somewhere else. I’ve yet to see anything other than the garbage on Thrive’s site which speaks to fantastic profits and a wonderful return on investment.
Now I could go on and on here but we’re already three pages in so let me summarize, make a few closing comments and wrap up. Following are my grievances against Thrive Learning Institute (under any of its names) and what you should look out for from this or any other company trying to sell you into something.
Too Good to be True - Folks, that’s always your first sign. I don’t want to promote cynicism but, let’s face it, people are almost always in it for themselves. There are some exceptions. For example, I run another blog based on good deeds and charity. I don’t have any ads on it. I don’t make a dime from it. In fact, it costs me money. I do it because there’s so much bad news out there I thought it’d be nice to promote goodness and positive behavior. But if you get a cold call in which somebody is promising you wealth and independence, ask yourself what’s in it for them? Why do they give a damn if you, a complete stranger, are wealthy and happy? The minute it sounds too good to be true, all your defenses should go up and you should start asking tough questions. Maybe it’s a legit offer, maybe it isn’t. But if you just ride that euphoric wave without doing REAL research and conducting REAL due-diligence, you will find yourself disappointed, hurt or even financially damaged 98% of the time.
Lies - If ANY potential business partner or business opportunity opens the relationship with lies up front, politely wish them death and hang up. Jeremy 1) Tried to mislead me into thinking he was with Google Inc. 2) Lied to me about the only thing in it for them being the rights to market my success. 3) Lied to me with his little due-diligence scam by not fully disclosing the TRUE ratings of his company (under ALL of its various names). 4) His company lies about the charges (charging different amounts to different people for the same services depending on their available credit.
Evasiveness - Jeremy wasn’t “allowed” to talk about the program. He was only allowed to screen me and recommend me. He couldn’t tell me a damn thing about what Thrive “teaches” its clients. I’d have to get that from the Vice President, Nick. Any legitimate business opportunity will be able to tell you upfront what they do, what they teach, what their business model is. They won’t give you all details, obviously, but if they refuse to give you a fundamental understanding of what they’re about, they’re hiding something or trying to bait you in. Not illegal, but definitely a common scam tactic. Furthermore, if they are operating under multiple business names (and MAN, these guys are doing that) then they are most likely a scam. Your opinion may vary. If they are hiding behind multiple URLs they are most likely hiding something.
You’re an Ideal Candidate! - Perhaps this should go under Too Good to be True, but we’ll give it its own category. My wife and I passed with flying colors and were “recommended” to the company VP (yeah right) despite having no existing products or ideas for sale and (we claimed) limited internet skills and no HTML skills. In reviewing all the questions Jeremy asked during our “interview,” I can point to only one thing that really qualified us in Jeremy’s mind - lots of available credit. Face it, folks, if somebody told you today you were ideally suited to run the country and they’d like to hire you, would you believe it? You’re excused from the question if you’re reading, Mr. Obama. For the rest of us, of course we wouldn’t buy that pitch. So ask yourself why this stranger in a foreign state is so all fired up about your qualifications to be a “success story.” A little bit of self-confidence is a good thing, but let’s not got overboard.
Time Bandits - A classic tactic for scammers, schemers and frauds is to cause you to invest so much time early on that you find yourself inclined to see things through. My 1st chat with Jeremy lasted almost 30 minutes. Our “interview” lasted an hour and 30 minutes. Had I elected to continue on with Nick, I would have easily invested another hour for a total of 3 hours of my life devoted to these people. Other scams will drag you out to a conference center in a hotel 40-50 miles from your home and spend hours talking up their successes stories before they get to the pyramid scheme they’re trying to lure you into. The product might change but the tactic is the same; cause you to invest so much of your time that the little voice inside your head starts saying “well, I’m in it this deep, might as well see where it goes.” Worn down, fatigued and already deeply committed, you are prone to make bad decisions and commit to something you would never have agreed to had the facts just been presented up front.
The Come-Along - Now having told Thrive to stick it where the Sun doesn’t shine, I’ve been spared this, but countless others have lamented this experience under Thrive Learning Institute’s “mentoring.” If you’ve found yourself in bed with a company like Thrive Learning Institute practicing immoral (if not definitively illegal) tactics, this is something you should look for. You pay the required entry fee and begin receiving lessons. After a while the mentoring begins to trickle down or your terms “expire.” Want to learn more? Is your website almost ready to go but you just need to know how to do a few more things before you can go live? That’ll be another $2,500, please. The come-along, the carrot-on-a-stick, baiting, call it what you will, those who practice this kind of deception should be strapped to ant mounds and left to God’s mercy or wrath. You’re almost there. You’re so close. How can you NOT pay? Those are the thoughts these frauds are counting on and if you fall to the temptation to just shell out the additional coin…, well, there’s a sucker born every minute.
Criticism on Exit - Several who have posted their experiences with Thrive Learning Institute’s sales pitch report that, when they begin to balk and resist the sales pitch they were confronted with a dramatic change in tone. The salesman turned from a nice guy to a hyper critical jerk “I knew from the start you weren’t committed to being financially independent.” Or “I don’t appreciate you wasting my time. I thought you were serious about making a difference in your life.” Any time you are confronted with that kind of sales pitch, tell the jerk off and hang up the phone.
And here we are, five pages into it, and I still haven’t wrapped up. Ok, so let’s do that now.
Though Jeremy wasn’t “allowed” to tell me what it is that the Thrive Learning Institute actually teaches, I’ve learned the details through my research. They will “mentor” you (to the tune of plus or minus $450.00/hour by one victim’s estimates) on 3 different Make-Money-Online techniques. 1) Selling your own property or buying things cheap and then selling through Ebay. 2) Affiliate Marketing. 3) Drop-shipping. They provide an online library and videos to watch. The live, over-the-phone “mentoring” sessions last, according to those who’ve commented, about 15 minutes each and are conducted by script-reading monkeys who, if pressed, seem to personally know next to nothing about Internet Marketing. On-the-phone mentoring will eventually vanish but you can still get chat support. They provide easy to use web-building software “Lightwave Builder”. They require you to pay $39.00/ month to host the website. After hours of reading and research I’ve only found mention of two successful attempts for refunds and one of those was only a partial refund.
At the end of the day, everything Thrive Learning Institute professes to teach you is available free of charge online. Legitimate mentoring programs also exist and, while expensive, are run by professionals who do this stuff for a living and know what they are talking about rather than reading from a script. I’d wager, in fact, that you can learn far more about building a successful online business through free or cheap sources than you’ll ever learn through Thrive. If you want to pay for some legitimate and quality training, resources and advice, consider www.seobook.com as a good starting point. No, I am not in any way affiliated with them, nor do I earn anything for mentioning them or for you clicking on that link. But I have reviewed their materials and tools and found them highly valuable.
I will continue to update this blog with free information to help you make money online and start your own home business. I want you to have success in your dreams of being self-employed and I won’t charge you a red cent for what I write about here. I’ll also continue to reference true talents in the industry whose integrity I trust and who already provide mountains of free or honest-low-cost information. As for Thrive Learning Institute or the Google Success Team or Summit or whatever the hell they want to call themselves, I leave the decision up to you. I wouldn’t invest a dime in them if my life depended on it and if I found one of their hucksters on fire in the street I’d, at best, roast marshmallows over them. But that’s just me. You will have to make your own choice. Don’t take my word for it. Visit the sources below or conduct a thorough search of your own and make your own decision. You are ultimately responsible for your own fate.
Oh, and when Nick called back on Friday, the conversation was short. I had what I needed. It went like this.
Nick: Hi, Dave! It’s Nick with Google. How are you?
Me: Fine, thanks.
Nick: Well let’s see about making you more than fine.
Me: Let’s not, Nick.
Nick: I’m sorry?
Me: I did my research, Nick. Thanks, but no thanks. And remove me from your calling list, please.
Nick: Well I’m sorry to hear that and of course we’ll remove you but may I ask why?
Me: I did my homework.
Nick: *click*
Clean and simple breaks are always the best for everybody.
Sources:
- The Better Business Bureau - http://welcome.bbb.org/
- The Utah Better Business Bureau - http://utah.bbb.org/
- The Canadian Better Business Bureau - http://www.ccbbb.ca/
- Work at Home Forum - http://www.work-at-home-forum.com/14_8845_0.html (read all pages. 1st page alone is misleading)
- Scam.com - http://www.scam.com
- Rip Off Report - http://www.ripoffreport.com
- Complaints Board - http://www.complaintsboard.com
- State of Illinois Cease and Desist order against Thrive Learning Institute (opens a pdf) - http://www.sos.state.il.us/departments/securities/administrative_actions/2008/september/onlinedata_so2cd.pdf
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